Our Policies

Your scheduled appointment is reserved specifically for you or your child. Any change in this appointment effects all of our patients. If a cancellation is unavoidable, please call the office at least 48 business hours in advance so that we may give that time to another patient. If 2 broken/missed appointments occur, or there are 2 cancellations without 48-hour notice, our office reserves the right to not schedule any subsequent appointments. Also, if you arrive 10-15 minutes late for your appointment, you may be asked to reschedule for the next available appointment time.

For pediatric patients, all restorative (filling, extraction, etc.) procedures are scheduled in the morning hours. Children tend to do much better in the morning for these types of procedures. Treatment appointments are much easier when your child, the doctor, and staff are fresh. 

Recall (cleaning and check-up) appointments are made six months in advance for your convenience. 

We strive to see all patients on time for their scheduled appointment. We make every effort to stay on schedule. Keep in mind we run on children's time, not adult time. Therefore, there are times when our schedule is delayed in order to accommodate an injured child or an emergency. We will provide you the same courtesy if your child is in need of emergency treatment. If you have to wait more than 15 minutes, please ask our staff the reason for the delay. 

Plan to arrive 10 minutes or more before your scheduled appointment to complete any paperwork.

A parent or legal guardian (with official documentation) must be present in the office during the initial examination and/or any filling appointments.